Affichage des articles dont le libellé est Shopping China. Afficher tous les articles
Affichage des articles dont le libellé est Shopping China. Afficher tous les articles

vendredi 7 octobre 2016

history of the First Advertsing Agency in China

"Unless your advertising contains a big idea, it will pass like a ship in the night."


The wise words of David Ogilvy, the man who many cite as the "Father of Advertising". In New York in 1948, David Ogilvy founded the agency that would become Ogilvy & Mather. It was based on the idea that advertising to be successful - you have to sell.

David Ogilvy - The original Mad Man


Decades later Ogilvy arrived on the continent in 1991, with offices already established in Hong Kong in 1972 and Taipei in 1985. The agency is now the largest in Greater China employs over 2,400 across 29 offices in 18 markets ranging from the first to third tier cities.

This year, Ogilvy China celebrated its 20th anniversary and we wanted to know more about how the agency has built a name for itself in the People's Republic of China and the main challenges it has faced over the two decades.

To answer these questions and many more, are two people who have helped shape the success of Ogilvy in mainland China. So without further a do I present, in their first ever joint interview, the president of the agency T.b. Song and CEO Shenan Chuang.

T.b. Song (right) is probably one of, if not, announces the most experienced man in China with over 40 years experience in the communications industry, 30 of which have been with Ogilvy. T.b. began his career in Taiwan in the 1970s In 1991, he was appointed Chairman of Ogilvy & Mather China, with responsibility for the development of the market of Mainland China, starting with Shanghai. In 1998 he became a member of the board Ogilvy & Mather Worldwide. Named the Global Power List 2010 campaign, T.b. is often recognized for his extensive contributions to the announcement of the Chinese industry and was honored as a "life counselor" to China 4A (China Association of Accredited Advertising Agencies), the industry body, he helped establish in 2006.

 that same year he was also selected as president of WPP Greater China, a position he still holds today. Shenan Chuang (left) has been with the agency for over 27 years, also leaving Ogilvy career in the Taipei office and moved to Beijing in 2003 as President of Ogilvy Beijing Office. Her colleagues describe her as a "leader and renowned professional" and in 2010 she received the coveted Agency Head of the Year in Greater China "awarded by the Asia campaign, a title she also won in 2006 when Beijing Ogilvy was appointed simultaneously Office Year in Asia.

Interview of Shenan , creative director advertising Agency


source Chinasmaks
 Shenan Ogilvy was carried forward in China and across its other role as President of the 4As three times China has had a galvanizing effect to demonstrate the importance of advertising for brands in China. In 2010, his influence has been recognized by Fortune magazine in China which ranked 23rd among the women in business in China, while China Entrepreneur Magazine also has its name among the "most influential leaders Businesswoman" . A níhǎo and hello to both of them, and a very warm welcome to chinaSMACK. Can you tell us about your background, where you were each made up? Shenan: I grew up with a family in the city of Tainan culture in Taiwan. We lived in a house style of the court in an urban area so it was unique establishment. My grandfather was a silversmith "ECD" known in my hometown, so I guess you can say I inherited a passion for creativity. I'm from Taiwan and I studied banking and management at the University of Taipei. I moved to Shanghai in 1991, when Ogilvy created a joint venture with Shanghai Advertising Group.

What was your first job when you graduated from college?


My first job was with a local advertising agency in Taipei named Guo Hua and I've been in this industry since. I worked in advertising for about 3.5 years before I joined Cathay Advertising (Guo Tai Jian Ye) in 1980.

My first job was as a clerk at a trading company that exported waterproof. My mother found this job before graduating because she was afraid that I would not be able to find a job. So I only had three days off between my university degree and start my first job. It did not last long though. In the first year of my career, I tried four different jobs in the commercial sector, so I realized it was not the right fit for me. It was really dull this year convinced me to re-shape my dreams. Why do you want to work in advertising? T.B. When I graduated from college, it was not easy to find a job. Thus, through the contacts of my father, I am able to get a job in a local agency called Guo Hua. I worked there for a while when I'm another offer from a bank but at that time I did not want to leave, even though the bank's position has offered a much higher salary TWD 12,000. All I did TWD 3500 per month currently in Guo Hua. Shenan: When I was growing up I always wanted to be a writer. In college I majored in history and became very interested in communications and journalism. At that time, communications have led to only two career paths - journalism and advertising. First, I tried journalism. I sent so many resumes, but I could not find a job. So I decided I had to change my career so I tried advertising. I started as an assistant at a local office in Taipei. They said I was overqualified for the job, but I told them to give me a year just to prove that I could be a good manager account. So that's where I started. My first account was Bristol Myers. It was a very good account to start because it was an international client.

What attracted you to work for Ogilvy & Mather?

Read: Confessions of an Advertising Man Shenan: I wanted to work for an international agency because I thought they would be more professional. I am also very attracted by Ogilvy because I heard on all training opportunities out there and have read a lot about David Ogilvy and Ogilvy culture. I joined because I wanted Ogilvy training and I do not worry about my starting salary, even if it was less than my previous work. T.B. Ogilvy came into my life when I worked at Cathay advertising that was in joint venture talks with Ogilvy at the time. So, I was part of the team that established a technical relationship between Cathay Advertising and Ogilvy & Mather Worldwide in 1981. This led to the introduction of Western concepts and advertising systems in Cathay. In 1985, when I worked for about 3 years, I directed the office of about 80 people as Deputy General Manager. In 1985, Cathay and Ogilvy & Mather created a joint venture and Ogilvy & Mather Taiwan was established as the first agency in Taiwan with foreign investments. At that time, ME was general manager of the agency. Do you think 20 years of these objectives have been achieved? T.B. Yes certainly. Given the opportunity to redo the last two decades, I really would not do anything differently. How are you celebrating the milestone of 20 years? Shenan: Each of the Ogilvy offices in mainland China celebrated our 20th anniversary in their own ways. To deepen the "roots" of Ogilvy China, Beijing staff spent an afternoon planting trees and ended the night with a party in his longtime personal honor that helped Ogilvy Beijing growth over the past 20 years. To celebrate the centenary of David Ogilvy, who fell at the same time, we asked the staff to share their own creativity by submitting their own work of art they create in their spare time. So "O Gallery" of the Beijing office is now exhibited 100 works of art created by 100 staff. The Shanghai office invited all their employees and alumni to join a large 20th birthday party at a blues and jazz club.


Part of the former was also held at the office of Guangzhou, with shows and recognition granted Ogilvy staff. We also take the opportunity to publicly celebrate by sharing our story through various social media activities on our Ogilvy Weibo and Twitter. Each of you has been at Ogilvy for about 30 years. How is it that you both remained so long, especially in an industry where people travel all the time? Shenan This is my 27 years at Ogilvy and I never wanted to leave because my role has continually evolved during my time here. Each step offered new challenges, different rules and I enjoyed working with so many people, different leaders, partners and teams. We became friends and family to the other over the years. This work has allowed me to grow and become a better person. TB: As Shenan, the main reason I went so long is because my role and work have constantly evolved. There are always new things to do and I love the culture of this company. We respect people, knowledge and creativity. Among them, people are the most important. We appreciate the training and development. Another reason is because our regional and global leadership have always respected China and treat us as valued partners. Of course, now we became friends after working together for so long and I really enjoy working alongside people who want to achieve something together we can be proud of.

So why Ogilvy & Mather go to China in the first place? What was the Shanghai office as at the beginning? TB: first office in Greater China Ogilvy opened in Hong Kong in 1972 and the second was in Taiwan in 1985. In 1991, we opened our first representative office in Shanghai continent because our customer Unilever wanted to move their Asia headquarters in Shanghai so that we signed a joint venture agreement with Shanghai Advertising Group. In the beginning: Ogilvy China management team (CEO Worldwide Miles Young, rear center of the line; T.b., 3rd back row from left, and Shenan before line 4 from left to right) In 1992, we opened our representative office in Beijing and Guangzhou in 1993. In 1995, we launched the PR discipline and OgilvyOne in 1997. We have worked closely with the regional management team to decide when to open offices. Our first customer was Unilever continent and the second was VW Santana.
VW Santana Commercial, 1997 (Watch on Tudou) The TVC shows a VW Santana cruise through the different regions of China, from urban to rural areas and deserts to rivers. The campaign slogan, "With Santana, there is no fear wherever you go" has been used for nearly a decade.
In Shanghai, we started with 20 people. Everyone was either the executive or the input level. There was no middle managers at the time. We had to hire people without experience in advertising or marketing that the industry was so new. So we placed an advertisement in a line Xinmin Evening News said that "happy place of work." We received 1200 applications. Because the industry was so new to China, so it was difficult to hire people with advertising or marketing experience so we hired artists, designers and marketing professors and literature. All the staff were local hires except Taiwanese expatriates. Fortunately, it does was not too difficult to convince people to join us because many people wanted to join the multinational and we paid more than the average wage. entry level wages at that time began to 200-300 RMB month.

The number of employees increased rapidly Our first Westerner or "lǎowài" was Scott Kronick who came to Taiwan from our New York office in 1990. Scott is still with us today in Beijing as president of Ogilvy PR, North Asia. When we started all our customers were multinationals that wanted to enter China and we have worked with people of their commercial services. Many TVC then we ran were 30 second spots because it was cheaper at the time. Now it is mostly 15-second ads. In the early days, the hardest part was staff training because improving professional skills takes time and experience. At the time, people thought it would be impossible to train staff from the mainland to become managers. If you look around our offices today, you will see just how wrong they were! We have so many very competent managers and trained locally now.

A funny memory I have of those early days is that many of our staff would stay and discuss the work in the house of the Director General. They would even shower in place because many apartments do not have private showers at that time.

Advertising in China is going digital and mobile
Far from when the world came into existence, the man is trying to get latest and easier ways to attain pleasure. As same as other tracks of life, the man has developed the new advertising methods and new techniques related to the modern technology. The current technology has made not only the world fast, more simple but it also has changed the ways of living of new items including all types of productions. Talking about all kinds of progress in the technology of all eras, we can say that the technology is at its peak in this modern world. As in the past few decades technology has evolved considerably, and where we are today, we were not a few decades ago.

mardi 23 août 2016

Companies in China have to adapt to O2O

The aspect of a company that has the most difficulty adapting, is people. to change the change the mentality of the HR, the ingrained behavior of the people who were branch manager for 20 years and have always been incentivized KPIs that revolve around in their business to sell.

online to Offline in China ! 


If a customer asks for a green spectacles, but they are not in stock, should tell the shop assistant: "Clear Buy the green you'll get your home or business tomorrow!.." 


You should be completely open, the consumers make their own decisions regarding where they want to buy and what they want to long to buy, because they end up buying.

"The aspect of a company that has the most difficulty adapting, is people. ...The Changing the ingrained behavior of people who have been branch manager for 20 years." This means that incentives should not based on whether customers in the store to buy immediately, [nor should incentives based] on the performance month storage by month or week by week. It should be based on revenue generated by a customer. If you have a customer-oriented approach, which is the starting point of a O2O strategy, then the incentives should be customer-oriented. This is a massive change of mentality.

if you want to success go Digital 





How well do links to this approach, particularly with respect to data about their customers to collect?

A Marketing Manager in China: It depends on the maturity of the brand and the campaign. The key is that everything starts from the consumers. Marketers should be able to identify the consumer and travel map, and to combine in a position of consumers in China at different points of contact, online and offline, in a meaningful way. The unique identifier in the database of the customer ID.

In other words, if I had to choose an approach to data under O2O, it would focus on consumer-centric data: CRM [customer relationship management] systems and organizations, partners, related processes, thinking and technology. The ultimate goal is to help consumers understand travel and be able to make, and also take these trips by O2O.

M-COMMERCE IN A BOOMM-commerce is yet another booming concept in China. This is because China is the leading manufacturer of mobile phones.
This is one of the best ways to receive advertisements in a convenient method.
Wechat is helping m-commerce as the future of China in marketing.

jeudi 10 octobre 2013

What is really Mystery Shopper job in China ?

What is really Mystery Shopper job in China ? 


what is mystery shopping ? 

  Mystery shopping , also known under the trade name secret involves posing as a regular customer to assess the goods and services that the company offers . Your results are reported to the client , and used to improve services .


 ow Mystery Shopping Works: A company hires a mystery company to assess their services , and the company of mystery, in turn, engages consumers to make these assessments. Shoppers are given a list of things to evaluate / note during the workshop. This can include : how long it takes to be welcomed speed of service Cleanliness location compliance with company standards - dress code , signage , greetings, etc. listening for specific services to be provided The names / descriptions of employees After completing a shop, the customer submits its assessment and revenue. The payment is made to eight weeks after the submission of a successful shop .

What types of companies use Mystery Shoppers in China ? 


In China services can be very bad , and Restaurants hotels and resorts retail stores stores theaters car dealers the parks the gas stations and many others

How to find Mystery Shop Missions in China

If you're new mystery Volition.com is a good place to start. It provides a database of reputable mystery shopping companies , as reported by customers real mysteries - so the information is more reliable than what you can find through a web search .
 Spend some time looking through the database. via


Then form a list of companies in China you are interested in working for , and apply to all of them. Once your application is approved, you will have access to the database of the company's stores. Check back often for stores in your area and ask everything of interest . How to Avoid Scams : Unfortunately, all mystery shopping companies are trustworthy . To avoid falling for a scam , you should avoid any business that : requires you to pay a fee - you should not have to pay anything to get contracts advertising for buyers sections of newspaper job or through unsolicited e- mails requires you to pay and get certified shopper guarantees stores or on a fixed income. here

Mystery Shopper Providers

For even more protection against scams, look for companies that belong to the Mystery Shopper Providers Association ( mysteryshop.org ) . The Mystery Shop type involves : Any transfer of the mystery shop is a little different , but most missions will require you to complete your shop one day and a specific time . It also requires that you listen to some services that will be offered, ask specific questions and remember the answers you receive to these questions , and record the details of your environment - everything from clean bathrooms whether the signaling is placed appropriately . He may even ask you to try specific services (say a new hamburger at a fast food restaurant ) take pictures of the location , or record conversations you have with employees.

How Mystery Shopping Country? 

Mystery shopping is not a way to get rich , it is not a full-time job . Expect to make $ 10-15 per store, in addition to any goods or services you receive during the workshop. A typical store restaurant , for example, could result in a free meal plus a small fee to shop for your time. What it takes to be a good Mystery Shopper : attention to detail a good memory objective evaluation skills the ability to perform and quickly submit stores Tips for Success :

 Apply to many mystery shopping companies to increase your chances of getting regular assignments 

Check for available shops often - good going fast Do not accept a store, unless you are sure you can complete . Many companies will remove you from their list of buyers after one shop failed Be willing to accept last minute shopping and less-than- glamorous at the start - this will improve your reputation with the company Review the requirements of a mystery shopper several times before attempting the store . If you miss some of the details , you will not be paid Starting with a Mystery Shopping Company: When starting a new business in mystery, there are several things you can do to make sure that the relationship is good. This includes :

 From a shop with little or no out of pocket expenses Pending receipt of the payment of your first store , before taking additional shops Assess if you are fairly compensated for your time. via

$ 20 may seem fair remuneration until you discover that you spent five hours each store Evaluate how easy to use and reliable, the site is .

If the tools are difficult to use , you can find your benefit does not justify the hassle Disclaimer: Mystery shopping ads found on this page may or may not be legitimate businesses . The search for all companies carefully before submitting an application client.


mercredi 9 octobre 2013

Mystery shopping: how to earn a lot of Money in China

Mystery shopping: how to earn a lot of Money in China
It was more like what I had to win, not only small benefits like free jeans, but also enough money to buy a car in cash.
How Mystery Shopping Works in China
The first time I entered the store , I 'm 30 and I just started a new job as an assistant Intellectual Property ( a specialized form of legal secretary ) at a law firm. In addition to my regular expenses , I had about $ 45,000 two years of law school , but I was earning just enough to pay my dear studio in the suburbs of Boston. And that's about it . When I got this email about mystery , I was cautiously optimistic . Although I signed up to be informed about the possibilities , I chose not to pay (about $ 5 per month) , which meant that I could only see the first few lines of a job in Beijing . But that did not stop me : I soon realized that most of the time , the proposed lists just enough information that I could Google the info to find the name of the company, please visit our website and apply directly through them. I discovered a flaw !
source Mystery shopping is quite simple: companies hire people like me to visit their shops, pretending to be an average customer and report on the service and overall experience. For each store you visit , companies pay an allotted amount of money (usually $ 5 to $ 20), and since they often want you to make a purchase for the total customer experience , they also offer to pay for some portion of the article. It seemed feasible , so I signed with 20 companies to start.
Let the Shopping in China( and win ) begins !
My first "boutique" was in an electronics store . ( I can not say it because discretion is a big part of the code of mystery ) The Company has provided a scenario : I want to talk to sales associates in two different departments, ask about a plasma TV or a GPS and see if they are engaged in a conversation, were useful questions answered or just a superficial way .
It seemed strange to argue in Chinese, in fact , it's always a little weird sometimes . You need a name used , so that if the customer service person is not wearing a badge, you need to ask yourself , which can be annoying. Then you generate reports online, which are structured as multiple choice answers or two sentences fill-in- the-blank .
At my peak , I dedicate four to six hours on a Saturday to go to different places in the same coffee and then spent two hours on the reports because you must file within 24 hours. With Chinese it is even more hard you know, they really do not care! Yes, mystery shopping is a time commitment.
And just like that, I was hooked : I started to work during my lunch hour . I could even do it on my way home from work , since I 'd walked past outlets anyway. Slowly but surely, the money started to roll After taxes , health insurance and other deductions , my daily net salary at the time was about $ 100. Most stores have paid me $ 7 to $ 15, if a tax Store $ 7 ( plus reimbursement for meals) amounted to about 10 % of what I was doing in my "real" job . This is 10% more than a day was a big problem for me, even if all he gave me was the opportunity to buy lunch a few times a week. From time to time , I have a big score . When shopping for more expensive items such as electronics , the company requires you to make the purchase and then ship the product back to them . But during the days of hunting in early 2008 , a sports business asked me to buy a $ 250 watch for refund, and I could keep it. (In fact , I returned to the store, doing twice the amount back . ) It was amazing how quickly that money grew : Thanks to my mystery shopping, I was able to set up automatic monthly withdrawals from my checking to an emergency fund account and an account of savings home. At the height of my purchases , I'm probably 75 companies registered with . I was shopping , six days a week , even on Sundays for brunch, of course!
But it was worth it : I made about $ 14,000 this year as a mystery shopper , and that's not counting the repayments -Just pure profit . ( For the record , I was given a 1099 by a company that paid me $ 599 and taxed on that income. )
In September 2012, I paid for a Honda Fit in cash! There is no way that I could not have done otherwise. I love this car so far.
Why I returned my Mystery Shopping in China
When the recession hit , many companies that had prevously on shoppers for customer feedback switched on different methods, such as customer surveys in exchange for small gifts - so there are fewer opportunities now in Chinese market.
I also changed law firms , and I make about $ 20,000 per year , so I do not need to spend as much free time Mystery Shopping . But even if companies are not as liberal with their advantages due to post- recession fiscal tightening , they pay similar rates and I can still earn extra money decent .
In an average month these days, I'm probably 10 to 15 stores . Even if it's a matter of convenience now if I know I'll be headed to a restaurant or store , I'll squeeze in a store. I see no reason to stop

mardi 24 septembre 2013

Real Estate Agencies Malpractice in China



Real Estate Agencies Malpractice in China



In the past decades, Chinese growth has been for a large part sustained by the real estate sector, the general mood for real estate agents has been frenzy, and this is reflected in commercial behaviour. Regulations do exist, but they are less developed than in western developed countries and few of the rules are actually implemented.

Fake classifieds


If you are looking for an apartment to rent, the major issue you'll face is the fake classifieds. Many agencies try to hook customers with attractive ads, precise description of apartments that will appeal to you, be aware that many of these ads do not correspond to anything. The apartment in the classified will already be rented when you call the agent, and then you will be drawn into the agency network, trying to make you rent any other apartment they actually have in their portofolio. In Europe and USA, it is strictly forbidden to put real estate classifieds on a website when the property is already rented (and it is all the more prohibited to advert apartments that do nor exist...), in China nothing is properly checked. So be cautious about the classifieds and websites.





Wrong landords

Another problem can be the sub-rental of apartments without the landlord knowing it. In this eventuality, some people try to make money while scamming the actual landlord. There is as well cases about wrong landlords identities caused by the current limitations of ownership. The Chinese authorities try to limit the number of apartment per landlord in order to calm down the speculation and try to avoid a property bubble in China. The consequence is that many apartments are registered under a fake name. Stange occurrences can happen, apartments registerd under the name of the driver, the maid, or even dead people. For the tenant, there are risks, the most basic one is difficulties of registration with the authorities when you cannot contact the real landord.

 

Fees issues


There can be translation issues in the contracts, especially if you are a foreigner. Things can be omitted in the english version, for example anything relative to heating and air conditionning fees. Things can be told orally but the opposite is written in the contract. The most usual problem is agents that will tell you that heating fees are comprised with the rent when actually you'll have t pay for it separately. Be careful. A way to avoid this type of issues might be to have an agent specialized in expatriate rentals that will give you specific advice about these questions.

Agents that take commission from both the landlord and the tenant


Agents try to maximise their commission, by all means, and this can include taking commissions from both the tenant and the landlord. This is nor stricly forbidden but can have consequences regarding the apartments you will be shown : do not expect some agents to show you the apartments that correspond most to what you are looking for but the apartments for which their commsission is the highest. One way to limit this issue is to insist in visitinbg many apartments.

Sources : 




samedi 14 septembre 2013

Chinese tourists and Shopping !

Chinese tourists and Shopping ! 

  Chinese travelers informations:
  • Ages: 64 percent are 25 to 44 
  • Education: 70 percent have bachelor's degrees 
  • Gender: male 53 percent , 47 percent of women 
  • Monthly income: 73 percent earn between 5,000 and 10,000 yuan (about $ 816 to $ 1,633 )

They came up empty-handed , but they left clutching bags loaded.
A crowd of Chinese tourists have invaded the Vacaville Premium Outlets recent weekend, collecting luxury handbags , sunglasses and jeans U.S. . With prices that are often 50 percent cheaper than the products at home , the Chinese do not hesitate to open their wallets .

Chinese visitors 

"Chinese visitors are the darlings of the industry ," said the vice president of marketing for Premium Outlets, which is owned by Simon Property Group of Indianapolis.

 The Chinese have long shopped in New York and Los Angeles, but many of them are now turning to suburban malls where they can get more for their money . "Of course , things are cheaper here than in China ," Beijing resident Rainy Zhang said in Mandarin, while sitting on a bench outside the Burberry store in Vacaville . As Zhang spoke with a thick Beijing accent , his friend Hill Ai looked a long reception of Calvin Klein, count the number of discounts.

Chinese New shoppers

The Chinese middle class , now 400 million strong , growing at an explosive rate . Newly rich Chinese are flocking abroad and spend a lot of money.





California is a particularly attractive destination . A tourist mecca that is only 12 -hour flight , the state offers a bit of everything . More than 700,000 Chinese visited the Golden State in 2012 , from a total of $ 2.1 billion , according to Visit California. These figures are expected to rise sharply, with 1.1 million visitors expected by 2015.

example

On a recent Saturday, a group of 20 teachers in the province of Shaanxi Remote scrambled to buy wallets, leather jackets and other high -end products. They left five hours later , juggling oversized bags bearing the names appearing Coach , Juicy Couture and Ralph Lauren.
Buyers refused to be interviewed because they were visiting the United States through a government exchange program. Their guide , Henry Lee , noted that the official visits are carefully considered by the Communist Party .
Chinese visitor spends an average of $ 3,000 in luxury goods, according to an analysis by TaxFree Shopping, a company that processes tax refunds for foreign travelers . This expenditure has attracted the attention of U.S. retailers and operators of shopping centers. " The Chinese want designer brands , and they want a good deal. This is why they come Premium Outlets for our high-end stores ," said Eggan . With 120 shops, the Vacaville property offers 447,000 square feet of shops just an hour from San Francisco. A parade of tour buses decreases every week, according to management, many make the stop on the way to Lake Tahoe or Napa .
Simon Property Group , owner of 11 up and down the California malls , has aggressively courted Chinese consumers since 2005. Eggan often visits China , meets both officials and tour operators. She was one of 80 business leaders who accompanied Gov. Jerry Brown on a trade mission a week to the Asian giant in April .

History 

With the liberalization of their economies in the 1990s , the Chinese have become accustomed to see Western styles and luxury brands. However, high prices make extremely expensive foreign imports , even though many of them are made in China .
In some cases, Chinese tourists say , discounts on merchandise in the United States cover the cost of their trip. Tumi , the luggage maker New Jersey, is an American retailer that has reaped the benefits of the new prosperity of China . Large bags - priced at $ 799 each - are popular with Chinese visitors , said Ariana Ford, store manager Tumi Vacaville . "It is extensible, so that they can take the goods ," she said. Stores with a particularly high tourist traffic are hiring Mandarin-speaking sales and accept credit cards issued Chinese.

Focus on Chinese Group Tourists


Simon Property made ​​an extra effort , decorating his office red for Chinese New Year and the hiring team to put on the traditional lion dance .
 

Shopping mall history ! 


Shopping at malls has become something of a ritual for Chinese visiting California , if it is not a national obsession. Blogs and forums are full devoted to discussions on the bargains to be had . Those unable to attend will recruit friends and family to bring gifts.
Cora Ip , a recent UC Davis graduate , said his parents - who live in Sacramento - spend hundreds of dollars to buy gifts for parents at home in Hong Kong. "When you buy things here, there is a quality control ," said Ip , sweeping aisles at Columbia Sportswear .


Desert Hills Premium Outlets near Palm Springs, a perennial favorite of Chinese buyers visiting Southern California , is experiencing a boom that could bring its store count to 190 in early 2014 to become the largest shopping center in the state .
Chinese visitors have also proved a boon for operators as SH Tours in San Francisco. The company hosts 600 visits annually for Chinese citizens , against 300 in 2009.

" We always bring in the catch ," said Silvia Chuang, CEO of SH Tours. For Zhang, the buyer of Beijing, the choice of buying here is an easy task . 

"Coach is 50 percent off . Why do not you buy ?" She asked .

sources :
  1.  Chinese tourists Shopping !
  2. http://online.wsj.com/article/SB10001424127887323664204578609452047467788.html
  3. http://www.eturbonews.com/37902/chinese-tourists-are-spending-less
  4. http://touristchinese.wordpress.com/
  5. http://marketingtochina.com/category/chinese-tourist/
  6. http://internet-chine.blogspot.fr/2012/12/chinese-tourists.html
  7. http://china-market-research.blogspot.fr/2013/03/chinese-tourist-market.html
  8. en.wikipedia.org/wiki/Tourism_in_China